Legal

Privacy Policy

Last updated: September 2026

Point Média inc. (“Point Média”, “we”) respects your privacy. This policy explains what personal information we collect through pointmedia.ca, why, and how you can exercise your rights under Québec's Act respecting the protection of personal information in the private sector (as amended by Law 25) and other applicable laws.

Person in charge of personal information

Karina Zein, President, is responsible for the protection of personal information at Point Média. Contact: karina.zein@pointmedia.ca.

What we collect and why

  • When you book a call through our Calendly calendar: your name, email address, and anything you choose to write in the booking form. We use it to hold the meeting and follow up on your request.
  • When you email us: your email address and the content of your message, used to reply to you.
  • Analytics, only if you accept cookies: Google Analytics, loaded through Google Tag Manager, collects usage data such as pages visited, approximate location, device and browser type. We use it in aggregate to understand how the site is used and improve it. These cookies are off by default and only load after you click “Accept”.
  • Technical data: like any website, our host and the font provider receive your IP address and browser information when pages load, to deliver the site securely.

We do not sell personal information, and we do not use it for purposes other than those listed here without your consent.

Service providers and data outside Québec

We rely on the following providers, which may store or process personal information outside Québec, including in the United States: Calendly (booking), Google (Analytics, Tag Manager, Workspace email, Fonts), and Netlify (website hosting). Each is bound by its own privacy and security commitments. Before using these services, we assessed that they offer adequate protection for the information involved.

Cookies

Analytics cookies are only set with your consent. You can change your choice at any time with the “Cookie settings” link at the bottom of every page. Declining has no effect on how the site works.

How long we keep information

We keep booking and email information for as long as needed to respond to you and manage any business relationship that follows, then delete it. Google Analytics data is retained according to the retention period configured in our Analytics account.

Your rights

You can ask to access the personal information we hold about you, have it corrected, withdraw your consent, or have it deleted when it is no longer needed. You may also request a copy of information you provided in a structured, commonly used technological format. To do so, write to karina.zein@pointmedia.ca; we will respond within 30 days.

If you are not satisfied with our response, you may file a complaint with the Commission d'accès à l'information du Québec.

Security

We take reasonable measures to protect personal information, including encrypted connections (HTTPS) and access limited to the people who need it. If a confidentiality incident presents a risk of serious injury, we will notify the people concerned and the Commission d'accès à l'information as required by law.

Changes

We may update this policy. The date at the top shows the latest version.